Last Updated: January 1, 2026 | Language: English | Market: Indonesia
These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (the "User", "Member", or "Player") and congpg (hereinafter referred to as "congpg", "the Platform", "we", "us", or "our"), the operator of the online betting and gaming platform accessible at congpg.cam.
By accessing, registering on, or using any part of the congpg platform — including but not limited to sports betting, live casino, togel (Indonesia's traditional numbers lottery), slot gacor (high-payout online slots), sabung ayam (traditional cockfighting) streaming, crash games, or any other product offered — you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
If you do not agree to any part of these Terms, you must immediately cease accessing and using the congpg platform. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the updated version.
Important: These Terms apply to all users of congpg, including residents of Indonesia and any other jurisdiction where access to the platform is permitted. You are solely responsible for ensuring that your use of congpg complies with the laws applicable in your jurisdiction.
For the purposes of these Terms, the following definitions apply:
You must be at least 21 years of age to register and use the congpg platform. This age restriction applies to all users regardless of jurisdiction. congpg strictly enforces this requirement through KYC verification. Any account found to belong to a person under the age of 21 will be immediately suspended and all funds held pending investigation.
Strictly 21+ Only. Creating an account on congpg while under the age of 21 is a material breach of these Terms. congpg cooperates fully with any legal authority investigating underage gambling incidents.
congpg's primary target market is Indonesia. By registering, you confirm that you are accessing the platform from a jurisdiction in which online gaming activities are not explicitly prohibited for individual users. Users bear full personal responsibility for ascertaining the legality of online gambling in their jurisdiction before participating.
Each individual is permitted to hold only one active Account on congpg. Operating multiple accounts — whether under the same or different identities — is prohibited and constitutes grounds for immediate account termination and forfeiture of balances.
The following categories of persons are not permitted to hold an account or place bets on congpg:
To create an account on congpg, you must provide accurate and complete information including your full legal name, date of birth, Indonesian national identity number (NIK) or equivalent government-issued identifier, a valid email address, and a mobile phone number. You must ensure that all registration information remains accurate and up to date throughout your membership.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted via your account is your responsibility, whether or not you authorized it. If you suspect unauthorized access to your account, you must notify congpg immediately via our support email at [email protected].
Providing false, misleading, or incomplete information during registration constitutes a material breach of these Terms and may result in immediate account suspension, withholding of funds pending investigation, and potential referral to relevant authorities.
congpg reserves the right to request updated documentation at any point during the account lifecycle to maintain compliance and protect all parties.
All Members are required to complete Know Your Customer (KYC) verification before any withdrawal request is processed. KYC verification involves the submission of government-issued photo identification (such as a KTP — Indonesian national ID card, SIM, or passport), proof of address, and where applicable, proof of the payment method used for deposits.
congpg aims to complete KYC review within 24–48 hours of receiving all required documentation. During periods of high verification volume, processing may take up to 72 hours. Members will be notified by email once verification is complete or if additional documents are required.
Withdrawal requests submitted without completed KYC verification will be placed on hold. Accounts where KYC cannot be successfully completed — due to document inconsistency, suspected fraud, or unresponsive account holders — may be suspended pending further investigation. congpg reserves the right to return deposits to the original payment source in cases where identity cannot be confirmed.
congpg accepts deposits and processes withdrawals via the following channels:
| Payment Method | Min. Deposit | Min. Withdrawal | Processing Time |
|---|---|---|---|
| BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata | Rp 25.000 | Rp 50.000 | Deposit: Instant; Withdrawal: <30 min (Bronze/Silver) |
| OVO, DANA, GoPay, ShopeePay, LinkAja | Rp 10.000 | Rp 25.000 | Deposit: Real-time; Withdrawal: 2–5 min |
| Visa, Mastercard | Rp 100.000 | Rp 200.000 | Deposit: 1–5 min; Withdrawal: Subject to issuer |
All transactions on congpg are conducted in Indonesian Rupiah (IDR / Rp). Amounts displayed on the platform are in IDR unless otherwise stated. International card deposits may involve currency conversion; any conversion fees levied by your card issuer are your responsibility.
Withdrawal requests are subject to completed KYC verification. Withdrawals must be made to the same payment method used for the most recent deposit unless otherwise approved by congpg's finance team. congpg does not process withdrawals to third-party accounts or to accounts not registered in the Member's own name.
congpg reserves the right to impose minimum and maximum deposit thresholds at the platform level and at the individual account level. Members may also set their own deposit limits via the responsible gaming tools available in their account dashboard. Self-imposed limits take effect immediately and cannot be increased for a cooling-off period of 24 hours.
In the event that a deposit is credited to your congpg account in error, you are obligated to notify support immediately. congpg reserves the right to reverse any erroneously credited funds. Chargebacks initiated by a Member against a genuine deposit are considered a fraudulent act and will result in immediate account suspension and recovery of all associated funds.
All withdrawal processing times are measured in WIB (Western Indonesia Time, UTC+7) business hours. During peak periods — particularly around Indonesian public holidays such as Idul Fitri, Idul Adha, and Indonesian Independence Day (17 August) — processing may take longer than standard timelines.
All bonuses and promotional offers made available on congpg are subject to specific terms that are published alongside each individual promotion. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term shall prevail solely with respect to that promotion.
Bonus funds are credited separately from real-money funds and are subject to wagering requirements before they may be converted to withdrawable balances. The applicable wagering multiplier, eligible game types, minimum odds (for sports bets), and validity period are stated in each promotion's dedicated terms page. As a general guide:
congpg employs automated and manual monitoring systems to detect bonus abuse, including but not limited to: exploiting low-risk betting patterns to satisfy wagering requirements, coordinated multi-account bonus claiming, arbitrage betting solely for bonus conversion purposes, and any other activity that congpg reasonably determines is designed to circumvent the spirit of a promotion.
Where bonus abuse is identified, congpg reserves the right to void the bonus and any winnings derived from it, suspend the relevant account, and recover any withdrawn funds that were the direct product of abuse.
Unless stated otherwise, promotions on congpg are available to residents of Indonesia who hold a verified account in good standing. Employees, contractors, and agents of congpg are excluded from all promotions. congpg may, at its sole discretion, exclude any account from a promotion for reasons including account history, risk profiling, and prior bonus abuse findings.
For full details on current promotions, wagering requirements, and eligibility conditions, please review the terms attached to each specific promotion on the congpg platform, or contact our 24/7 support team.
All bets placed on congpg are subject to acceptance by the platform. A bet is only confirmed once a unique bet reference number has been issued and displayed to the Member. congpg reserves the right to decline or limit any bet at its sole discretion, including bets placed by Members identified as professional gamblers or those exhibiting consistent value-seeking patterns.
Odds are subject to change at any time prior to bet confirmation. The odds displayed at the point of confirmation are the odds that apply to the bet. For live in-play betting, temporary unavailability of odds during score updates or incident reviews is standard; bets placed during such pauses are held pending resolution.
The following circumstances may result in a bet being voided and the stake returned:
Maximum payout limits apply per bet and per event across all product verticals. Current limits are displayed in the relevant game or betting market interface. congpg reserves the right to enforce payout caps in cases where an error has contributed to an outcome that exceeds normal probability-weighted expectations.
Mix parlay (accumulator sports bets combining multiple selections) are available on all supported sports markets. If one leg of a mix parlay is voided, the remaining legs stand and the odds are recalculated as if the voided leg did not exist. Minimum selection count and minimum odds per leg for mix parlay bets are stated in the sportsbook interface.
congpg is firmly committed to promoting responsible gaming. All Members are encouraged to approach gambling as a form of entertainment and to maintain full control over their time and expenditure on the platform. The following responsible gaming tools are available to all Members from within the account dashboard:
If you believe you or someone you know may have a gambling problem, we encourage you to visit our dedicated Responsible Gaming page for comprehensive guidance, support resources, and step-by-step instructions for activating any of the tools listed above.
21+ Only. All gaming and betting services on congpg are strictly reserved for adults aged 21 and above. Gambling can be addictive. Please play responsibly and within your means.
The following activities are strictly prohibited on the congpg platform and constitute grounds for immediate account suspension and potential legal action:
congpg employs advanced fraud detection and behavioral analytics tools to identify prohibited activities. Accounts confirmed to have engaged in any prohibited activity will be permanently closed, balances will be frozen pending investigation, and relevant information may be shared with law enforcement authorities.
All content on the congpg platform — including but not limited to the brand name, logo, website design, graphics, game interfaces, software, text, data compilations, and promotional materials — is the exclusive intellectual property of congpg or its licensed content partners. All rights are reserved.
Members are granted a limited, non-exclusive, non-transferable license to access and use the platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the congpg platform without prior written authorization.
Game content, including all slot gacor titles, live casino streams, and sports data feeds, remains the intellectual property of the respective certified providers (including but not limited to Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft) and is licensed to congpg for display on the platform.
congpg strives to maintain 99.9% platform uptime but does not guarantee uninterrupted availability. Scheduled maintenance windows, unforeseen technical outages, or force majeure events — including natural disasters, civil unrest, government-mandated service interruptions, or major telecommunications failures in Indonesia — may temporarily affect access to the platform.
Gambling involves risk. All bets placed on congpg are made at the Member's own risk. congpg is not liable for any financial losses arising from participation in any game or betting market, including losses resulting from incorrect betting decisions, misunderstood terms, or system latency in live-betting environments.
congpg integrates third-party payment processors, game providers, and data feed suppliers. We are not liable for failures, errors, or delays caused by third-party systems. Where a third-party failure directly causes a demonstrable financial loss to a Member — such as a deposit not credited due to a payment gateway error — congpg will investigate and endeavor to resolve the matter within a reasonable timeframe.
To the fullest extent permitted by applicable law, congpg's total aggregate liability to any Member arising out of or relating to these Terms shall not exceed the total net deposits made by that Member in the 30-day period immediately preceding the claim.
A Member may close their congpg account at any time by contacting customer support. Upon closure, any remaining real-money balance (subject to completed KYC verification) will be returned to the Member via the most recently used payment method, provided no outstanding wagering requirements or pending investigations apply. Bonus balances are forfeited upon voluntary account closure.
congpg reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:
An account is classified as dormant after 12 consecutive months of inactivity. Dormant accounts will receive prior written notice before any administrative fee is applied. The dormant account fee, where applicable, shall not exceed Rp 25.000 per month. Real-money balances remaining in a dormant account will never be fully forfeited solely due to inactivity; they remain recoverable by the Member upon identity re-verification.
The collection, use, storage, and protection of Member personal data is governed by congpg's Privacy Policy, which is incorporated into these Terms by reference. By registering on congpg, you consent to the data practices described in the Privacy Policy.
In summary, congpg collects personal data for the purposes of account operation, KYC compliance, fraud prevention, responsible gaming monitoring, and service improvement. Your data is not sold to third parties. Data is retained for the periods required by applicable law and our operational obligations.
All data transmitted between your device and the congpg platform is protected by 256-bit SSL encryption. For full details on your data rights and how to exercise them, please review the Privacy Policy.
congpg reserves the right to amend, update, or replace these Terms at any time. Where changes are material — such as alterations to withdrawal policies, bonus terms, or eligibility criteria — congpg will provide Members with at least 7 days' advance notice via email or an in-platform notification prior to the changes taking effect.
Non-material amendments — such as corrections to typographical errors, clarifications of existing provisions, or updates to contact information — may take effect immediately. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
Your continued use of the congpg platform after any amendment has taken effect constitutes your unconditional acceptance of the revised Terms. If you do not accept the amended Terms, you must close your account before the effective date of the changes.
congpg is an internationally operated platform. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which congpg holds its operating license. In the event of any dispute between a Member and congpg arising out of or in connection with these Terms, the parties shall first attempt to resolve the matter amicably through good-faith negotiation.
Where amicable resolution is not achievable within 30 days of written notice of the dispute, either party may refer the matter to binding arbitration under internationally recognized arbitration rules. The language of arbitration shall be English. Nothing in this clause prevents congpg from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction.
Members who are residents of Indonesia acknowledge that they use the congpg platform on their own initiative and are responsible for compliance with local laws. congpg does not represent that its services are lawful in Indonesia and makes no warranty of such kind.
For any questions, clarifications, or formal correspondence regarding these Terms and Conditions, please contact the congpg support team using the details below. Our team is available 24 hours a day, 7 days a week, across WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9) time zones.
For responsible gaming inquiries, self-exclusion requests, or account restriction assistance, please visit our dedicated Responsible Gaming page or contact support directly.
Indonesian-speaking support agents are available at all times. You are welcome to correspond in Bahasa Indonesia; our agents will respond accordingly while formal legal documentation remains in English.
Our Terms and Conditions are designed to be transparent, fair, and protective of every Member who plays on congpg.
Every rule in these Terms is designed to maintain a level playing field. Certified RNG, transparent wagering requirements, and strict anti-abuse enforcement protect honest players at every level.
Deposit minimums, withdrawal timelines, bonus wagering requirements, and payout caps are all published clearly. No hidden fees, no retroactive rule changes without advance notice.
Your personal data and KYC documents are processed under strict security protocols and are never sold to third parties. 256-bit SSL encryption applies to all data in transit.
Deposit limits, session controls, reality checks, and self-exclusion are available to every Member from day one — not buried in a support article, but accessible directly from your account.
Material amendments to these Terms are communicated at least 7 days before taking effect. You always have time to review changes and make an informed decision about continued participation.
Have a question about any clause in these Terms? Our Indonesian-speaking support team is available around the clock via live chat and email to help you understand your rights and obligations.
Our FAQ covers the most common player questions in plain language. You can also review our Privacy Policy or visit our Responsible Gaming page for tools to keep your play safe and controlled.